Why is it not appropriate to define performance only in terms of results, and not also behavior?

Question

Gerald Melendez

Biology

28 November, 22:24

Why is it not appropriate to define performance only in terms of results, and not also behavior?

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Mercer · Answer 1

Performance should not be defined strictly in terms of results as behavior determines the values demonstrated in daily operations. Positive behavior such as a good attitude, respect for others, and the ability to be flexible has a positive influence on performance and task completion.