A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests. One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers. Which type of orientation does his company embrace? a) Technical orientation b) Profit orientation c) Sales orientation d) Customer orientation e) Production orientation

Question

Thunder Thighs

Business

10 September, 08:23

A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests. One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers. Which type of orientation does his company embrace? a) Technical orientation b) Profit orientation c) Sales orientation d) Customer orientation e) Production orientation

+5

Answers (1)

Know the Answer?

Aylin Greer · Answer 1

His company embraces d) Customer orientation

Explanation:

Consumer orientation sets up, screens models of consumer loyalty, and endeavors to address the customers' issues and desires identified with the "product or service" sold by the business.

For consumers, a credit rating decides the amount you pay for specific products. Now and again, it might even affect your odds in acquiring the business. A financial assessment gives loan specialists a thought of your credit hazard and value. Before FICO assessment was created, customers hoping to receive credit experienced a procedure that was considered unjustifiable and conflicting.