What are the major skills jovita carranza has demonstrated in her career at ups that have made her a successful leader?

Carranza attributes much of her success to her eagerness to take on new challenges: 'The one error that people make early on in their careers is that they're very selective about opportunities so they avoid some, prefer others,' she says. 'I always accepted all opportunities that presented themselves because from each one you can learn something, and they serve as a platform for future endeavors.'

It has also been important, she says to surround herself with capable, skilled employees who are loyal to the company and committed to results. After nearly 30 years with UPS, it is teamwork, interaction and staff development that Carranza says is one of the achievements of which she is proudest: 'Because that takes focus, determination, and sincerity to perpetuate the UPS culture and enhance it through people.'

Carranza's corporate achievements, determination, drive, innovation and leadership in business have earned her the distinction of being named Carranza's corporate achievements, determination, drive, innovation and leadership in business have earned her the distinction of being named Hispanic Business Magazine's Woman of the Year. She credits her parents, both of Mexican descent, with teaching her 'the importance of being committed, of working hard, and doing so with a positive outlook,' principles she says continue to guide her personal and professional life. The principles mirror those of the company whose corporate ladder she has climbed nonstop, an organization she says that values diversity, encourages quality, integrity, commitment, fairness, loyalty, and social responsibility, among other values.

Among Carranza's words of wisdom: 'sit back and listen and observe,' she says. 'You learn more by not speaking. Intelligent people learn from their own experiences; with wisdom, you learn from other people's mistakes. I'm very methodical about that.'