4. Explain examples of both professional and unprofessional communication.

Professional Communication: The term professional communication refers to the different forms of speaking, listening, gestures and writing to and fro in the workplace. It can be either in person or through emails or any other electronic communication.

Example: Listening carefully while someone is giving speech. Mobile on silent mode while in meeting.

Unprofessional Communication: The term unprofessional communication refers to the different forms of speaking, listening, writing and gestures in a casual manner which seems to be rude and not up to the mark.

Example: Verbally interrupting is an unprofessional method of not listening. Mobile phone rang in a meeting.