Laurie daley is examining customer-servicecosts in the southern region of capitol products. capitol products has more than 200 separate electricalproducts that are sold with a 6-month guarantee of full repair or replacement with a new product. when aproduct is returned by a customer, a service report is prepared. this service report includes details of theproblem and the time and cost of resolving the problem. weekly data for the most recent 8-week periodare as follows:
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