Firms become value driven by focusing on which of the following activities? (Check all that apply.) Establishing good hiring practices Using existing technologies to improve processes Sharing information Balancing customer benefits and costs Building relationships

The answer is: Building relationships

Explanation:

The key characteristic of a values-based organization is that it has a culture of shared core values among all its employees. It encourages building relationships and a sense of community. Employees feel they are part of something bigger than just a business, since their personal values match the organization's values.