Susan carefully rinses her mouth with an unpleasant-tasting mouthwash every day. one day, susan reads an article reporting credible dental research that suggests that mouthwash is completely ineffective and that mouthwash may even be related to tooth decay. the discomfort that susan experiences in response to this article is called

The correct answer is Cognitive Dissonance.

Cognitive Dissonance is described as the psychological inconvenience (mental pressure) experienced by a man who at the same time holds at least two opposing convictions, thoughts, or qualities. The event of psychological cacophony is an outcome of a man playing out an activity that negates individual convictions, standards, and values; and furthermore happens when defied with new data that repudiates said convictions, goals, and qualities.