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Song xue, a Chinese exchange student, tells his mother during a telephone conversation that he is enjoying his time in america but Americans are loud. what element of forming supportive messages has song xue forgotten?

1) Ask questions

2) Demonstrate nonverbal congruency

3) Present an invitation

4) Be inclusive

I think it's 1. because when i'm on the phone with my mom I always ask how she is doing.

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  1. 15 April, 17:15
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    4) Be inclusive. Would be the answer.
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