What is the most direct cause of customer loyalty?

Consumer loyalty is surely a result of the merging ofproduct quality, price and convenience. Loyalty can be defined as a customer continuing to believe that your organization’s product/service offer is their best option. Hope this answers the question. Have a nice day.

Loyalty of the client: It is divided into two parts.

Loyalty behavior: This is what is known as customer retention, since it refers to when the regular customer decides to reuse your product or service instead of the competition. When you buy the same product more than once.

Attitude of loyalty: Are the opinions and feelings that a customer expresses about their products or services. This is almost always strictly related to the repeat purchase of the customer.

Answer:

Trust. If confidence increases, loyalty tends to grow.