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17 February, 15:07

Your boss has asked you to email a client to let her know that the company will be late in delivering a report she's requested. Which of the following is the appropriate way to let her know?

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  1. 17 February, 15:24
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    Generally, it is important to be upfront, express regret that the company can't meet the deadline, and tell the customer how the problem will be fixed.
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