Jessica is working on a SWOT analysis of a local Mexican restaurant Tres Tortillas in Flagstaff. She writes down that the organization has high customer loyalty, resources for expansion, a large social media following, and strong management. She also writes that the market for salsa products is high and more people are eating out. On the other hand, one major complaint levied against the restaurant is that it is high priced and other casual-dining restaurants with less expensive menu offerings are locating to the city. Still, Jessica believes the restaurant's talented and well-known chef provides it with an advantage that other restaurants do not have.
Refer to Scenario 2.1. Which of the following characteristics of the Mexican restaurant represents an opportunity? a. talented and well-known chefb. greater demand for salsa productsc. strong organizational resourcesd. strong managemente. customer loyalty
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