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22 September, 20:36

Which of the following is NOT an end goal of BOTH quality improvement programs and continuous process improvement? Select one: a. Achieving a specific set goal b. Reducing errors and defects c. Improving efficiency d. Improving profits

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  1. 22 September, 21:02
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    Achieving specific set of goals does not come under Quality improvement programs and continuous process improvement.

    Explanation:

    Option B: Reducing errors and defects: Quality improvement means it includes avoiding / reducing errors too. The same can be considered as an improvement in the process too.

    Option C: Improving efficiency: Continuous improvement should reflect the efficiency in improving performance and standards and thus enhancing the quality.

    Option D: Improving profit: The ultimate aim to is have profit through quality product deliverable and continuous improvement in producing those. So Option D is valid

    The given programs are not for achieving a specific goals. So Option A is invalid
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