A production manager at a pottery factory has noticed that about 70 percent of defects result from impurities in raw materials, 15 percent result from human error 10 percent from machine malfunctions, and 5 percent from a variety of other causes. This manager is most likely using: a. A quality loss function. b. A scatter diagram. c. A Pareto chart. d. A flowchart. A cause-and-effect diagram.
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