Ronald, the CEO of Extel Micro-a technology provider with 17,000 employees-answers his own phone and takes calls from employees of all levels. He actually loves to hear about what employees think the company is doing right and what they could be doing better. Ronald is building teamwork by

A) creating an organizational culture that rewards listening.

B) rewarding employees with cash bonuses for good ideas.

C) giving high performers separate perks they value.

D) bolstering employee fairness.

The correct answer is the option A: creating an organizational culture that rewards listening.

Explanation:

On one hand, the term organizational culture is the name given to refers to the combination of beliefs, values, behaviors and more that form the unique social and, most important, psychological environment of an organization. It basicaly describes the way that things are done inside the organization and how they manage to handle specific situations, according with the ethics of the organization already established.

On the other hand, the CEO Ronald is trying to build teamwork by improving the listening process from the superiors to the workers of every level so in that way he teaches the importance of being heard and being part of the company no matter the position of the worker. It is understandable that he enforces the organizational culture of the company by creating and environment where every person has something important to say and therefore they need to be listen.