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10 February, 00:57

The concept "treat different customers differently" is based on the idea that:

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  1. 10 February, 01:23
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    The concept "treat different customers differently" is based on the idea that different customers have different needs and possibilities.

    This concept is part of the customer liftetime value (CLV). CLV allows companies to segment customers based on profitability and potential. The result is satisfied customers and increased profit.
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