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23 May, 07:49

When you compose messages, you may use the active or passive voice to convey meaning. Most business messages use the active voice. Which of the following are instances when you would use the passive voice in a business message? Check all that apply. a. To de-emphasize negative news

b. To emphasize an action instead of the recipient of an action

c. To conceal the doer of an action

d. To emphasize the sender not the reader

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  1. 23 May, 07:50
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    The correct answer are letters "A", "B", and "C": To de-emphasize negative news; To emphasize an action instead of the recipient of an action; To conceal the doer of an action.

    Explanation:

    Passive voice is used in sentences to place attention on the object, not in the subject of the statement. In Business, passive voice is used with marketing purposes when the doer of an action is unknown, when the doer is intended to remain hidden to put emphasis only in the action or when negative news is to be provided giving them less importance.
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