Advise Florence and her team on how they can convince the staff using john kotter's theory to lead change

John Kotter's Theory is composed of an 8-step change model. Follow these steps for implement change powerfully and successfully.

1) Create Urgency - identify potential threats and develop scenarios; examine opportunities

2) Form a Powerful Coalition - convince people that change is necessary.

3) Create a Vision for Change

4) Communicate the Vision

5) Remove Obstacles

6) Create Short-term wins

7) Build on the Change

8) Anchor the Changes in Corporate Culture