You are a project manager for a specialty sports equipment manufacturer. A critical member of your design team, Gwen, has been unprofessional and rude to her coworkers, and she has missed two deadlines. You need to address the problem before it gets out of hand and you fall behind schedule. What channel would be most effective for offering Gwen constructive criticism? a. Face-to-face communication b. E-mail c. A formal letter or interoffice memo
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