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19 April, 16:03

José is the manager of Sandy's Candy, a popular confectioner in Illinois. He is in charge of outlining future organizational goals to employees at company meetings and emphasizing the ethical guidelines that employees are expected to follow at work. According to Mintzberg, he is performing the role of a

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  1. 19 April, 16:32
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    Answer: Figurehead

    Explanation: Figurehead refers to the individual who appears to be in power but do not have much authority in real. The real decision making authority resides on someone's else hands. For example - The queen of England has no power but is still considered as queen.

    In the given case, Jose is considered as the manager but still he do not make any decisions. His duties are limited to outlining future goals and making ethical guidelines.

    Hence from the above we can conclude that he is performing the role of figurehead.
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