Abbey is responsible for monitoring the progress of an affirmative action program to advance minorities within ABC Corporation. She reviews progress on changes in employee attitudes, calls special meetings to discuss problems, and makes appropriate adjustments in the program as needed. Abbey is engaged in which management function?

(A) Planning

(B) Organizing

(C) Leading

(D) Controlling

(E) Delegating

Answer: Controlling

Explanation: In simple words controlling means checking the mistakes and taking suitable actions as corrective measures. Controlling is done at all levels of management and is used by management to achieve result that were desired at the planning stage.

In the above case, Abbey is monitoring the operations in the organisation as well as taking actions as needed so we can conclude that she is engaged in controlling function.