Which of the following terms is used to describe the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers? A) the marketing environment

B) strategic planning

C) target markets

D) the marketing mix

E) none of the above

A. the marketing environment

Explanation:

The Marketing Environment includes the Internal factors (employees, customers, shareholders, retailers & distributors, etc.) and the External factors (political, legal, social, technological, economic) that surround the business and influence its marketing operations.

Some of these factors are controllable while some are uncontrollable and require business operations to change accordingly. Firms must be well aware of its marketing environment in which it is operating to overcome the negative impact the environment factors are imposing on firm's marketing activities.

A) the marketing environment

Explanation:

The terms used to describe the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers is the marketing environment

Marketing Environment is the combination of external and internal factors and forces which affect the company's ability to establish a relationship and serve its customers.

The market environment is also referred to as the business environment and is a marketing term and refers to factors and forces that affect a firm's ability to build and maintain successful customer relationships.