Dollar Bill Supermarket is one of the best in the city. However, shoppers prefer other supermarkets to it as there is always a long queue at the billing counter. The outdated billing registers make the entire process inefficient. Which of the following steps should the supermarket management take to improve the billing process

A. limit the number of products customers can buy

B. limit the number of customers in the supermarket

C. change the process structure

D. change process resources

The answer, in this case would be option D. given in the answer choices or options or change process resources.

Explanation:

In this particular instance, the main concern of the supermarket is the billing register which is outdated thereby causing extreme inefficiency in the billing process. Hence, the problem is directly related to the particular resource or equipment used in the billing process which is causing delay in the entire checkout process contributing to the long que of shoppers and causing inconvenience to everyone including the billing staff and the shoppers. Therefore, it would be advisable for the store to change the process resource or the billing register used in the billing process to expedite the check out process and provide more convenience to everyone concerned.