Last week, the Card Shop had 600 shoppers enter the store. Of those 600 shoppers, 120 actually made purchases. What would be the conversion rate for the store's sales staff?

20%

Explanation:

The computation of the conversion rate is shown below:

= Number of shoppers actually made purchase : Total number of shoppers last week

= 120 shoppers : 600 shoppers

= 20%

We simply divide the number of shoppers actually made purchase by the total number of shoppers last week so that the accurate conversion rate can come for sales staff of store.