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2 August, 18:21

The balanced scorecard A. incorporates both financial and operational performance measures B. evaluates performance based on organizational participation in improving processes C. does not consider operational performance measures D. treats financial indicators as the sole measurement of performance

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  1. 2 August, 18:37
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    A. incorporates both financial and operational performance measures

    Explanation:

    The balance score card is the score card which represents the pattern of the performance through which the company can take the actions, decisions, according to that.

    It can incorporates both financial and operational performance measures. The financial could be in terms of profits, past results, solvency, liquidity, repayment, etc

    While the operational could be in terms of providing the best service which gives the maximum satisfaction to the customer and at the same time it also determine the efficiency of the day to day operations
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