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14 October, 17:15

In the context of the various roles employees take up in an organization, who among the following is most likely to spend a lot of their time listening?

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  1. 14 October, 17:42
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    Managers

    Explanation:

    On average, workers spend 55 percent of their workday listening, and managers spend about 63 percent of their day listening. Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 177. The managers have to listen everyone in an organization from subordinates to higher ups
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