Kaplan and Norton developed a report that presents an integrated view of success in the organization called

A) metric management reports. B) balanced scorecard-type reports. C) dashboard-type reports. D) visual reports.

Question

Pedro Reed

Business

24 September, 19:28

Kaplan and Norton developed a report that presents an integrated view of success in the organization called

A) metric management reports. B) balanced scorecard-type reports. C) dashboard-type reports. D) visual reports.

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Answers (1)

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Myla Conrad · Answer 1

B) balanced scorecard-type reports.

Explanation:

The balance score card has 4 perspectives namely; Financial, Customer, internal business process and learning and growth.

The financial looks at how to reduce cost and increase profits.

The customers perspective looks how how to improve customer's experience.

The internal business process reviews how to increase internal efficiencies while the learning and growth reviews how to increase expertise and optimize technology. The scorecard was developed by Kaplan and Norton in the early 1990s.

Kaplan and Norton developed a report that presents an integrated view of success in the organization calledA) metric management reports. B) balanced scorecard-type reports. C) dashboard-type reports. D) visual reports.

Kaplan and Norton developed a report that presents an integrated view of success in the organization called

A) metric management reports. B) balanced scorecard-type reports. C) dashboard-type reports. D) visual reports.