A customer at Jaquine, a French restaurant, complains to Brent, the owner, about a specialty dessert being unacceptable. Brent inspects the dessert and finds that the brie, a type of cheese, used in the dessert is overripe. Brent questions the new pastry chef, Mason, who acknowledges he should have substituted another type of cheese for the brie. Brent analyzes the situation and concludes that Mason should be put through additional training to avoid such mistakes in the future.
1. What type of analysis has Brent performed in this situation?
A. a needs assessment
B. a task analysis
C. a person analysis
D. a specialized skills assessment
E. an organization analysis
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