A manager expects high levels of performance from Ashley, a newly hired employee, because she graduated from a prestigious Ivy League university. A year later, the manager rates Ashley's job performance more highly than her actual performance based on his initial belief. What kind of rater error was made by the manager?

Question

Drake Woodward

Business

3 July, 07:03

A manager expects high levels of performance from Ashley, a newly hired employee, because she graduated from a prestigious Ivy League university. A year later, the manager rates Ashley's job performance more highly than her actual performance based on his initial belief. What kind of rater error was made by the manager?

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Answers (1)

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Scott Noble · Answer 1

Answer: Primacy effect or first impression

Explanation:

A good manager should be objective about the performance of their employees and it goes without saying that employees expect their performance appraisals to be fair and free of biases.

In general, the primacy effect or first impression, managers would form an impression about the employee on the basis of some particular characteristics of the employee identified by them. Here the initial impression influences the decision on the year end appraisal irrespective of whether the employee has been able to keep up the initial impression or not. The bias could be either positive or negative.

An example of this would be a new employee messing up their first project but performing exceedingly well in all projects afterwards.