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9 November, 11:03

In responding positively, you will want to

a. start with an explanation of the reasons the request is granted.

b. apply the same direct pattern used in making requests.

c. focus your message first on resale or on the promotion of other business products.

d. apply an indirect pattern to demonstrate respect for the recipient.

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Answers (2)
  1. 9 November, 12:11
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    b. apply the same direct pattern used in making requests.

    Explanation:

    When a request is made to an individual he can either respond negatively or positively.

    A positive response will be on that is direct and is relevant to the request that was made.

    The first statement should be one that grants the request. This will quickly show the receiver that their request has been granted. The receiver has a positive impression about the responsesl given.

    On the other hand of the response does not reply directly to the request or does not grant the request then it is a negative response
  2. 9 November, 12:37
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    B. Apply the same direct pattern used in making requests.

    Explanation:

    We should note the key words here, 'responding positively'. By applying the same pattern used in making requests, there is a high chance of goal congruence and synchronization of thought processes.
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