Ask Question
12 September, 10:11

When tom's customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voice. Which type of listening skill is tom using? Content listening

critical listening

empathetic listening

sympathetic listening

+5
Answers (2)
  1. 12 September, 10:15
    0
    Sympathetic listening. Empathetic would be that he relates to her pain, however he doesn't so it isn't that. Content listening is a static status in which your mood remains neutral, but his doesn't so it isn't that either. Critical listening is criticizing what she said, which also doesn't occur. It's sympathetic listening, because he feels sympathy.
  2. 12 September, 10:30
    0
    Question:

    When tom's customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voice. Which type of listening skill is tom using?

    Answer:

    empathetic listening
Know the Answer?
Not Sure About the Answer?
Find an answer to your question 👍 “When tom's customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voice. Which ...” in 📗 Business if the answers seem to be not correct or there’s no answer. Try a smart search to find answers to similar questions.
Search for Other Answers