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2 June, 02:10

When refusing an applicant's direct request for a recommendation, which of the following is the best format?

O The message should be brief and indirectly imply the refusal.

O The message should be brief and direct.

O The message should directly state the refusal, suggest an alternative and use a close that encourages questions if necessary.

O The message should be detailed and indirect. O The message should imply the refusal, suggest an alternative and use a polite close

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  1. 2 June, 02:14
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    The message should be brief and indirectly imply the refusal.

    Explanation:

    When refusing an applicant's request; it's standard practice to be polite and brief. Less words are very much commendable, to avoid emotion. Also, communication should be positive and respectful.
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