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10 November, 12:52

What element of a crisis management plan defines the process that should unfold once an issue or crisis is identified? Hint: it also includes information about team members who should be engaged, when to pause publishing activities, and who decides when a crisis is over and normal social media operations can resume?

a) Conditional ("If-Then") Branches

b) Decision Tree

c) Venn Diagram

d) None of these

e) Flow Chart

f) Hypothetical Imperatives

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  1. 10 November, 13:14
    0
    b) Decision Tree

    Explanation:

    A decision tree is a support tool that allows for an organisation to make decisions analysing the possible consequences, event outcomes and cost resources.
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