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7 September, 06:19

COO, Scott Lawton, discusses Barcelona's philosophy on allowing restaurant managers to make their own decisions. They hire and train managers that they believe have the "creativity and brain power" to be successful. Scott is performing a (n) informational role.

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  1. 7 September, 06:27
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    Answer: Interpersonal Role

    Explanation:

    In this scenario, Scott Lawton is not performing an Informational role but rather an Interpersonal one.

    There are three (3) roles of a manager that involve Interpersonal skills. This includes, Figurehead, Liaison and Leader.

    The role of Leader is the relevant role here. Under this role for instance, Managers are supposed to exercise leadership and one way to do that is to hire and train staff to the best of their ability. By hiring Managers and training them, Scott plays the Interpersonal role of Leader to the managers who they then hope will be successful.
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