Determine the average hourly cost of running the muffler shop if the cost of customer waiting time, in terms of customer dissatisfaction and lost goodwill, is $12 per hour of time spent waiting in line, and the mechanic is paid $8 per hour.
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Home » Business » Determine the average hourly cost of running the muffler shop if the cost of customer waiting time, in terms of customer dissatisfaction and lost goodwill, is $12 per hour of time spent waiting in line, and the mechanic is paid $8 per hour.