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9 September, 18:18

The van halen contract with concert venues, article 126, states that the dressing rooms must have certain munchies, including m&m's with the brown candies removed. what quality improvement process is this an example of? setting high expectations in processes use of checklists to improve outcomes rock'n'roll ego

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  1. 9 September, 18:37
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    Use of checklists to improve outcomes.

    While the list of snacks may seem oddly specific and asking for too much, it was actually a good way for the band to make sure all of their requests in the contract were being followed perfectly.
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