The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers. Executives at Devlin have expressed an interest in publishing a monthly newsletter. Which of the following would best support this decision? A) newsletter.

B) memo.

C) bulletin board.

D) teleconference.

Question

Cesar Haas

Business

18 January, 07:22

The HR department at Devlin Enterprises has a variety of communication tasks it has been assigned to handle. First, Isabelle, the HR benefits specialist, needs to communicate recent benefits policy changes to all employees at Devlin. Second, Randall, an operations manager, wants to provide feedback to his subordinates about their performance in his TQM program. Randall also wants to let other managers and employees at Devlin know how well his TQM teams are performing each day. Finally, David, a customer service manager, requests low-cost training for some of his customer service representatives who work from off-site telemarketing centers. Executives at Devlin have expressed an interest in publishing a monthly newsletter. Which of the following would best support this decision? A) newsletter.

B) memo.

C) bulletin board.

D) teleconference.

+2

Answers (1)

Know the Answer?

Tyrell · Answer 1

Letter B is correct. Memo.

Explanation:

A memo can be defined as an official document that is used in the transmission of quick information, widely used in public and private institutions. The purpose of the memo is to assist in internal or external communication in the form of short texts, which present some essential characteristics, such as cohesion and clarity, so that there is greater understanding and reduction of bureaucracy in matters.