According to the trust-based relationship selling process framework, "enhancing customer commitment" is a part of which component of the framework? a. Selling foundationsb. Developing customer relationshipsc. Selling strategy based on customer needs and valued. Enhancing customer relationshipse. Initiating customer relationships

Question

Athena Middleton

Business

23 January, 22:28

According to the trust-based relationship selling process framework, "enhancing customer commitment" is a part of which component of the framework? a. Selling foundationsb. Developing customer relationshipsc. Selling strategy based on customer needs and valued. Enhancing customer relationshipse. Initiating customer relationships

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Answers (1)

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Arroyo · Answer 1

The correct answer is B

Explanation:

Framework of trust based relationship procedure is the one which is defined as an attitude which values the relationship over the transactions. It focus on what is right for the customer and builds the trust during the process of sales.

In this framework, sales person need to genuinely care about their clients or customer. So, in order to enhance the commitment of the customer, developing the customer relationships is the component needed or required of the framework.