Business

10 June, 13:51

Suppose we had a data set from a call center where customers were asked to choose between the following three options: hear account information, billing questions, and customer service. Using the given order of the three options, and using 0-1 dummy variables to encode the categorical variables, which of the following combinations would yield an entry "customer service"?

a) 000

b) 010

c) 001

d) 100

+4

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