Ask Question
BusinessBusiness
21 October, 08:45

The number of customer complaints about a product is an example of a Balanced Scorecard's measure of the: A. process perspective. B. learning and growth perspective. C. financial perspective. D. customer perspective.

+4
Answers (1)
  1. 21 October, 08:49
    0
    The correct answer is D. customer perspective.

    Explanation:

    A Balanced Scorecard measure is a tool used to identify various internal business matters and functions and improve their external outcomes.

    It has four perspective namely Financial, Customer, Learning Process and Growth.

    In customer perspective, the firm focuses on a variety of factors and better their interaction with the customers. It can include different measures like advertise cost, complaints resolved on first hand, rate of sales returns to name a few.
Know the Answer?
Not Sure About the Answer?
Find an answer to your question 👍 “The number of customer complaints about a product is an example of a Balanced Scorecard's measure of the: A. process perspective. B. ...” in 📗 Business if the answers seem to be not correct or there’s no answer. Try a smart search to find answers to similar questions.
Search for Other Answers
You Might be Interested in
A school PTA wants to rent a dunking tank for its annual school fundraising carnival. The cost is $85.00 for the first three hours and then $19.50 for each additional hour or part thereof.
Answers (1)
If the Parliament passes legislation to raise taxes to control demand-pull inflation, then this would be an example of a (n) : 
A. Political business cycle
B. Expansionary fiscal policy
C. Contractionary fiscal policy
D.
Answers (1)
A company's current inventory consists of 5,000 units purchased at $6 per unit. Replacement cost has now fallen to $5 per unit. What is the entry the company must record to adjust inventory to market?
Answers (1)
According to this warranty, if the camera has had its serial number removed, would it be repaired?
Answers (1)
Jade is considering taking out a 14-year loan with monthly payments of $195 at an APR of 2.9%, compounded monthly, and this equates to a loan of $26,898.98.
Answers (1)
New Questions in Business
A retail space was leased for $1,200 per month; the owner also pays the shopping center 8% of gross income which is $50,000 monthly. how much does the owner pay annually?
Answers (1)
Robinson Company had a net deferred tax liability of $34,000 at the beginning of the year, representing a net taxable temporary difference of $100,000 (taxed at 34 percent). During the year, Robinson reported pretax book income of $400,000.
Answers (1)
Your client wants to transfer $500 from their checking account into a savings account to cover tax liabilities for sales made last month. Where should they start the process?
Answers (1)
While working out at the gym you hear a group of individuals making obscene remarks about your body. You feel like you are being sexually harassed. Which of the following is a technique to deal with sexual harassment?
Answers (1)
Suppose that, in an attempt to combat severe unemployment, the government decides to increase the amount of money in circulation in the economy.
Answers (1)
Home » Business » The number of customer complaints about a product is an example of a Balanced Scorecard's measure of the: A. process perspective. B. learning and growth perspective. C. financial perspective. D. customer perspective.
Sign Up Forgot Password?