Maxsigma, a software company, released a text-processing application. This application was user-friendly and widely accepted by its customers. However, a few months later, users found that it was susceptible to the virus, and they switched to newer and more efficient text processing applications. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
a. Technological singularity
b. The compression approach to innovation
c. The experiential approach to innovation
d. Technological lockout
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