The Zip Right In convenience store recently upgraded its stores with new paint and lighting. The customer checkout system, however, was still slow and inefficient. What is the most likely consequence of this situation?

A. A negative impact on talent management

B. A positive impact on turnover rates

C. A negative impact on the customer relationship

D. A positive impact on customer loyalty

E. A positive impact on accounting

Question

Karley

Business

9 February, 05:19

The Zip Right In convenience store recently upgraded its stores with new paint and lighting. The customer checkout system, however, was still slow and inefficient. What is the most likely consequence of this situation?

A. A negative impact on talent management

B. A positive impact on turnover rates

C. A negative impact on the customer relationship

D. A positive impact on customer loyalty

E. A positive impact on accounting

+3

Answers (1)

Know the Answer?

Hector Cohen · Answer 1

C. A negative impact on the customer relationship

Explanation:

Customer relations describes the ways that a company will engage with its customers to improve the customer experience. This includes providing answers to short-term roadblocks as well as proactively creating long-term solutions that are geared towards customer success