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20 July, 19:42

Customer requirements are an important aspect of the quality planning process.

a. True

b. False

+5
Answers (1)
  1. 20 July, 20:09
    0
    That statement is false

    Customer requirements is a list of characteristic that the majority of the customer want in the product.

    The customer requirements are only used to determine what products should be produced. The quality provided should always be the best no matter what product the company chooses.
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