Which T&D evaluation method involves monitoring and measuring a firm's internal processes, such as operations, and then comparing the data with information from companies that excel in those areas? behavioral change benchmarking return on investment onboarding

The correct answer is Benchmarking.

Explanation:

Benchmarking is a strategy that consists of establishing a benchmark in the market in order to implement best practices within our own organization. This strategy establishes a "model to follow" to adapt to the market and to be able to grow in the short term, for which reason the process or group of processes must be studied in depth in order to determine if it is applicable to our organizational performance.