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Dr. Davis is not sure why his employees are resisting his plan to implement an information technology system for processing records. He begins meeting with them one-on-one to understand their concerns and decide whether he should move forward with his plan. Dr. Davis is focusing on which stage of the persuasion process? Student Answer: a. Building goals from a common frame b. Establishing credibility c. Presenting a compelling position d. Connecting emotionally

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  1. 3 June, 04:06
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    Building goals from a common frame

    Explanation:

    Dr Davis is building a relationships with his eployees and make them feel their opotions matters in the decision marking process ofthe business.

    It will listen to suggestions and information which are opposed to his current plan of implement the infrmation technology system. Doing so, will make it understand why their employees are reisiting and therefore, he will create better arguments for his ideas.

    The primary goal of the interview is to identify a common ground and the essential information about which alternatives or reasong the employees have.
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