From a customer service perspective, one of the four important characteristics for global market and strategy is technology companies counteract short product lifecycle with continual upgrades and new products.

A. True. B. False

True

Explanation:

Technological products' lifecycles are getting shorter every time, it is very rare now that a high tech product like a smartphone is not continuously updated every year. As customers we always want more features added and the companies struggle to keep up with the new features and specs that the market demands.