Alec Wharton has formed a business that sells carved gourmet coconuts. He has hired five employees. The most senior is Miranda, who manages the carving process. Jenna is the newest employee. She collects the coconuts. Raven takes calls from unhappy customers. David tosses finished coconuts into the sea, sending them to the wholesaler. Jess sends smoke signals to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Raven performing? a. Inbound logistics b. Operations c. Outbound logistics d. Service Save
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