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16 November, 04:51

The clarity and tone of a message are improved when you use positive and courteous language.

Choose the best revision for the following sentence.

a. Unfortunately, we had a hard time completing the report; we deserve an extension.

b. We still aren't done with the report. We need an extension.

c. We request a brief extension to complete the report.

d. You should give us an extension on the report because we aren't done yet.

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Answers (2)
  1. 16 November, 05:00
    0
    Answer: The answer is C). We request a brief extension to complete the report

    Explanation: The tone used here is that of a request and it is concise and yet still courteous.
  2. 16 November, 05:11
    0
    The correct answer is letter "C": We request a brief extension to complete the report.

    Explanation:

    In business writing, it is important to provide messages with objectivity and clarity avoiding hidden verbs, redundancy, and exuberance which could distract the readers making them difficult to understand what is intended to be expressed.

    Besides, positive and courteous messages are necessary to avoid confusing readers while being polite. These messages do not use words such as complaints, failed or criticism. Thus, the segment:

    We request a brief extension to complete the report;

    is the most straight-forward sentence reflecting positive and courteous messages.
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