As the employees began to leave the meeting room, some were overheard grumbling that those at the top were just profiteers, that it didn't make any difference to leona if employees lost their jobs. which barrier to effective communications do these statements represent?

The answer is defensiveness. It is the category as the general tendency to control one’s expression of negative emotion and not all oneself to be influenced by these negative feelings. In addition, self-deception was associated with decreased physiological reactivity to a stressful task while defensiveness was associated with increased physiological reactivity. This difference among self-deception and other deception.