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24 December, 18:56

An overreliance on technology for all aspects of your communication strategy may lead to the mistaken impression that yours is a company managed by "robots" and there is no real connectedness between customer and business.

True

False

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Answers (1)
  1. 24 December, 19:03
    0
    Answer: True

    Explanation:

    Customers appreciate speaking with people and not feeling managed by robots answering the phone.
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