What is a knowledge worker? What HRM changes can be expected in dealing with knowledge workers with respect to recruiting, selection, motivation, and work/life issues?

Knowledge worker make difference by thinking in a variety of way.

Explanation:

Rather than regular worker who do manual work / routine work / physical work, Knowledge worker are those who always thinks in variety of ways to solve complex issues, create new products and take company in a different route of success which can be achieved with ease.

The HR should play a major role in motivating knowledge workers by,

providing flexible-timings Provide additional allowances Bonus on fixing complex issues / finding new products Awards & other mode of appreciation on achievement